FAQs

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FREQUENTLY ASKED QUESTIONS (FAQs)

FireWorks RMS interfaces with most schedualing systems. If your system supports external interfaces, we will adjust FireWorks to interface with your schedualing system. This will support the auto-population of the roster crew in both the NFIRS and NEMSIS ePCR reports.

Yes, our software interfaces with several companies that manufacture monitors, including Physio devices that support the LifeNet interface, allowing data to be imported quickly and efficiently from the monitor directly into the patient’s ePCR data.

Our software works on any device with a browser and an internet connection including Apple iPads and other tablet devices.

Regular updates are included in the price and are conducted with complete transparency. There is no downtime during which the system is disabled for maintenance, and we always notify customers about scheduled updates to the platform.

Yes. If you provide an SQL backup of your system, we’ll convert all your data and import it into EPR FireWorks RMS.

Click here to learn more about how we migrate your data.

Yes. many of the FireWorks RMS modules work in an offline configuration including the inspection module.

Our software offers a report generator that allows users to produce customized reports. The software also offers pre-generated reports, both as graphical reports built from several layers that show the data at micro and macro levels and as Excel spreadsheets. Our service also includes a support team, so if you cannot find or create a report, the EPR Systems customer service data team will create it for you.

If your question isn’t addressed here, we invite you to reach out to our team as we’re happy to help you learn how our products will work at your agency or municipality.